Terms & Conditions
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MTC Trivia Unlimited Service - Terms and Conditions
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A. These Terms and Conditions include provisions that limit and exclude the liabilities, obligations, and legal responsibilities of Mobile Telecommunications Limited (“MTC”) towards you and other individuals, and by accepting them, you, the ‘Customer’, ‘entrant’ or ‘participant’ acknowledge assumptions of risk and/or liability.
B. You must read these Terms and Conditions. By participating in the Service, all entrants agree to be bound by these Terms and Conditions.
C. Please read all clauses carefully. These Terms and Conditions must be read in conjunction with your MTC’s Standard Terms and Conditions, Privacy Policy and the relevant Content Service Terms and Conditions.
1. Service Overview
1.1. The MTC Trivia Unlimited Service (“the Trivia Unlimited Service”) is a promotional competition organized by MTC.
1.2. Eligible MTC customers stand the chance to win daily instant airtime.
1.3. Customers can participate in the Trivia Unlimited Service and receive trivia Questions through recharging airtime or through subscribing to the VIP service or selected MTC content upsells.
1.4. All existing Trivia participants as at 21 July 2026, will be carried over to participate in the MTC Trivia Unlimited Service.
1.5. If you were a VIP participant prior to this Trivia Service, your VIP status will remain, however all accumulated points will be reset to zero at the start of this Service.
2. Service Period
2.1. The Service will run from 21 July 2026 at 00:00 for an indefinite period (“Service Period”).
2.2. MTC may, in their sole and absolute discretion, amend or withdraw the Service with notice to entrants.
2.3. MTC Trivia will continue to run indefinitely and all participants will remain subscribed to the Trivia content services, unless they unsubscribe.
2.4. Participants should check updated MTC Trivia terms and conditions periodically for changes.
3. Eligibility - Who May Participate
3.1. To be eligible, the participant must:
3.1.1. Be a natural person;
3.1.2. Be an active MTC Prepaid and Postpaid customer;
3.1.3. Be a Namibian citizen or permanent resident in Namibia;
3.1.4. Be 18 years or older. Minors may only participate under a guardian’s registered MTC number with written consent.
3.2. Participation in this Service excludes:
3.2.1. Off-net (non-MTC) customers;
3.2.2. Employees, directors, members, partners, consultants and agents of, or any other person who, directly or indirectly controls or is controlled by MTC or marketing service providers of this Campaign (and the spouses, life partners, immediate family members or business partners of the people or entities listed above). This means:
3.2.2.1. Supplier/s of goods and or services in terms of this Campaign;
3.2.2.2. Corporate, bulk, M2M (machine-to-machine), or data-only accounts;
3.2.2.3. Promotional partners, printers, advertising and promotional agencies, professional advisors and point of sale staff employed by or contracted to, or providing goods or services of any kind, to all the people or entities listed above during the Competition Period.
3.2.3. Entrants younger than 18 years old must have the written consent of their parent or legal guardian to participate in the Service, with the parent or legal guardian providing proof of their relationship to the entrant.
3.2.4. Mobile numbers used to enter the Service or subscribed to any subscription service must be active on the MTC network at the end of the Competition. Should an entrant have entered the Service with a mobile number which is inactive on the MTC network at the end of the Competition, such entrant will be disqualified from the Service.
4. How to Enter and Earn Questions & Points
4.1. Customers qualify for digital Questions by performing one or more of the following actions during the Service Period:
4.1.1. Airtime Recharge
4.1.1.1. Customers automatically earn trivia Questions upon recharging their airtime.
4.1.1.2. Customers who recharge airtime but do not have any active VIP Subscriptions or Upsells, are considered ‘free to play’ Customers on the system. Such Customers are however still eligible to earn Points and stand a chance to win any of the available Prizes as stated in clause 6.
4.1.1.3. Recharging with N$50 or more in a single transaction qualifies for Questions according to the following tiers:
Recharge Value (NAD) Questions Earned N$50.00 – N$99.99 5 Questions N$100.00 – N$149.99 7 Questions N$150.00 – N$179.99 9 Questions N$180.00 – N$293.99 11 Questions N$294+ 13 Questions
4.1.1.4. Upon a successful recharge, participants will receive an SMS containing:
4.1.1.4.1. The total number of Questions earned; and
4.1.1.4.2. A direct link (web-based platform) or a USSD menu code to access and play the Trivia Unlimited Trivia game.
4.1.1.5. Once questions are exhausted, Customers are prompted to subscribe to the VIP tier or purchase top-ups to continue playing.
4.1.2. VIP Subscription & Upsells
4.1.2.1. Subscribing to VIP or a selected MTC upsell;
4.1.2.2. Customers can access the Trivia Unlimited Service via http://trivia.mymtc.mobi; or *111#.
4.1.2.3. Customers need to subscribe to VIP status, and upon initial successful subscription, they will immediately receive Questions.
4.1.2.4. Customers need to be billed at least one Successful Bill in order to be eligible for the Prizes.
4.1.2.5. MTC will not send an SMS for every Successful Bill, however customers can access their Questions directly via http://trivia.mymtc.mobi; or *111#.
4.1.2.6. Once a VIP Customer runs out of questions, upsell prompts will appear after every third Question.
4.1.2.7. By selecting an upsell, you will be subscribed to the additional service and receive an additional 3 daily Questions.
4.1.2.8. VIP Customers receive five Questions per day for every Successful Bill.
4.1.2.9. Upsell Customers receive an additional three Questions per day for every Successful Bill.
4.1.3. Top Up Questions
4.1.3.1. Customers may purchase additional top-up questions at any time during the Service Period to continue playing after exhausting their allocated questions.
4.1.3.2. Top-up questions can be purchased according to the following pricing tiers:
4.1.3.2.1. N$5.00 for 10 questions; or
4.1.3.2.2. N$10.00 for 25 questions.
4.1.4. Subscription to the following MTC content services qualify for entry into the Service:
Service Name Daily Rate Questions per Successful Billing VIP Trivia N$3/day 5 Game Boost N$3/day 3 Fantasy 5 N$3/day 3 Mad Rush Sports N$3/day 3 Soccer Zone N$3/day 3 Celeb Gossip N$3/day 3 New Emoji N$3/day 3 WhatsApp Status N$3/day 3 Facebook Status Ideas N$3/day 3
4.2. Questions can be accessed directly via:
4.2.1. http://trivia.mymtc.mobi; or
4.2.2. By dialing *111# and following the prompts.
4.3. How to unsubscribe:
4.3.1. If you no longer wish to participate in the Trivia Service or VIP part of the Trivia Service, dial *111# and go to “My Status” to opt-out.
4.3.2. You can also opt out of content services via *101# select 9 - Manage Services.
4.3.3. You can also opt-out of the Service or VIP part of the Service via SMS. See the Welcome SMS for the SMS keyword.
Summary
Type Questions Awarded Cost (NAD) Recharge N$50.00 – N$99.99 5 Questions Free Recharge N$100.00 – N$149.99 7 Questions Free Recharge N$150.00 – N$179.99 9 Questions Free Recharge N$180.00 – N$293.99 11 Questions Free Recharge N$294+ 13 Questions Free VIP Subscription 5 Questions $3 Upsell 3 Questions $3
5. Points System
5.1. You will be awarded points for taking any one of the following actions described below while participating in the Trivia Service. Each point is equal to one entry into the applicable draw:
Action Points Awarded a) Register as new player 500 b) Upgrade to VIP 1000 c) Subscribe to a promotional content service 1000 d) Correct trivia answer 100 e) Incorrect trivia answer 20
5.2. The Leaderboard for Trivia is for entertainment purposes only. It is based on the previous day’s points. Therefore, placement on the leaderboard does not determine or guarantee a prize or points.
6. Prizes
6.1. By participating in the Trivia Unlimited Service, you may stand the chance to win a share of the following prize:
6.1.1. Instant daily airtime prizes - to the total value of N$400,000.
6.1.1.1. There will be a maximum of 100 winners per day for the Service Period.
6.1.1.2. The value of an instant airtime prize is N$10.
7. Draw
7.1. Airtime prizes will be recharged automatically to the winner’s airtime balance and you will receive an SMS notifying you of the prize.
8. Disqualification
8.1. MTC reserves the right to disqualify any participant who:
8.1.1. Is not eligible to enter this Service as per clause 3.2 above;
8.1.2. Provides false, inaccurate, or misleading information;
8.1.3. Attempts to manipulate or abuse the system (e.g., bulk SIM registrations, automated recharges, or fraudulent billing);
8.1.4. Engages in fraudulent behavior or collusion;
8.1.5. Fails to comply with these Terms and Conditions; or
8.1.6. Uses technical exploits or unauthorized access methods to gain advantage.
8.2. Disqualified participants forfeit all prizes and may be permanently excluded from future MTC promotions.
9. Liability and Technical Disclaimer
9.1. MTC, its respective directors, affiliates, members, partners, employees, agents, consultants, technical suppliers, contractors, subsidiaries and sponsors shall not be liable for:
9.1.1. Any loss, damage, or injury arising from participation in the Service, or from any amendments to the Prize details and/or the terms and conditions of this Service. All entrants (including the winners) hereby expressly indemnify MTC, its respective directors, affiliates, members, partners, employees, agents, consultants, technical suppliers, contractors, subsidiaries and sponsors, in this regard and shall hold them harmless from all and any claims;
9.1.2. System errors, technical malfunctions, network interruptions, or delays;
9.1.3. SMS delivery failures or delayed notifications due to third-party network issues.
9.2. MTC will make every effort to maintain the availability of all campaign platforms (www.trivia.mymtc.mobi, USSD), but temporary downtime or maintenance periods may occur.
9.3. Where and when applicable, the winner shall be liable to pay any applicable tax related to the Prizes in clause 6 above.
10. Prize Substitution and Transfer
10.1. Prizes are not transferable, non-exchangeable, and not redeemable for cash.
10.2. MTC reserves the right to substitute a prize with another of equal or greater value if the original prize is unavailable.
10.3. Once a prize is handed over and acknowledged, MTC will not be liable for any loss, damage, or theft.
11. Data Protection
11.1. All personal information collected during the service will be handled in accordance with MTC’s Data Protection and Privacy Policies.
11.2. MTC will not share participants’ personal information with any unauthorized third party.
11.3. Winners’ names and photos will only be published with their written consent.
12. Governing Law
12.1. This Service and its Terms and Conditions are governed by the laws of the Republic of Namibia.
12.2. Any disputes arising shall be subject to the jurisdiction of the competent courts of Namibia.
13. Regulatory Approval
13.1. This Service has been submitted to and approved by the Namibian Lottery Board under the Lotteries Act, 2017 (Act No. 15 of 2017).
14. Final Provisions
14.1. By entering the Service, all entrants give their consent to receive various marketing and promotional material from MTC. Entrants will be provided with an opportunity to “Opt Out” of receiving such communications, which may be via the relevant medium that such marketing communication was received.
14.2. By participating, all entrants confirm their acceptance of these Terms and Conditions.
14.3. MTC reserves the right to amend, suspend, or terminate the Service in the event of unforeseen circumstances.
14.4. All decisions by MTC regarding the Service are final and binding. No correspondence will be entered into.
14.5. MTC reserves the right to withhold a prize if fraud or abuse is suspected pending investigation.
Mobile Telecommunications Limited (MTC)
Windhoek, Namibia
© 2026. All Rights Reserved.